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sarahmasterton-brown
Helper ⭐️
May 22, 2025 9:11 AM UTC
Solved

Permissions to post in specific group

Is there any way I can disable a user group from posting new topics in a specific group?
We have our Beta Programs Group and from time to time, a customer will start a new thread about something not entirely relevant and it then notifies all members in the group!  Also, creates a bit of extra admin I’d rather not deal with. :) 

jillian.bejtlich
Helper ⭐️
May 22, 2025 1:00 PM UTC

There isn’t right now and I SO wish there was. I know myself and others have definitely nudged Gainsight’s product team and I think they’re considering it! (PLEASEEE!!)

The way we’ve been getting around this is to use a custom user role (Beta tester) and a forum instead of a group. Beta testers are assigned the corresponding role which lets them have visibility of the forum, but it also lets us have way more control over what they can and can’t do in that forum.

Hope that helps!

3 replies

jillian.bejtlich
Helper ⭐️
May 22, 2025 1:00 PM UTC

There isn’t right now and I SO wish there was. I know myself and others have definitely nudged Gainsight’s product team and I think they’re considering it! (PLEASEEE!!)

The way we’ve been getting around this is to use a custom user role (Beta tester) and a forum instead of a group. Beta testers are assigned the corresponding role which lets them have visibility of the forum, but it also lets us have way more control over what they can and can’t do in that forum.

Hope that helps!

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Kenneth R
Expert ⭐️⭐️
May 22, 2025 2:22 PM UTC

Yep I agree that for now the best option would likely be to use a category instead.

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sarahmasterton-brown
Helper ⭐️
May 28, 2025 9:55 AM UTC

Thanks for the reply ​@jillian.bejtlich  It’s good that you’ve found a workaround although doesn’t 100% solve the issue.
The problem with that process is that my members can’t opt in - it’s manual to add them to the user role, correct? How do you manage that?

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