Private forum areas - Question

I don't think that's possible, Darran, as the whole community is public - Although, I guess you could set them all to banned users, and then only allow them access to that one area (With an additional role). 🤔

What I'd suggest you do, is to make sure that the category and board is at the very top of your community, so it's the first thing your colleagues see.

Either way, educate every single employee on the new initiative.
Many communities with active employees (other than direct staff) have a special set of guidelines for them to adhere to. (Don't start new topic in public, don't speculate, don't share your personal views etc).

Cheers,
Ditte

Hi Ditte

Thanks for the reply, good to know. Good shout setting it to the top as publicly it wouldn't be seen anyway but the team we are working with would see it as the first area.

We are pulling together guidelines to be super clear on what we expect them to do and not do on the forum, i.e only post in your own area, never publicly etc etc.

We are doing the same with our superuser group (following your session at the lab), to set expectations 🙂

Thanks

Darran

I think it is possible:

1. Create a custom role
2. Give the specific users the custom role
3. Make sure your forums have the proper rights (custom role cannot see anything except the private area forum, everyone else cannot see the private area forum.

We did this in reverse, and it works like a charm.

That's great to know, Koen! Thanks for sharing 🙂

Thanks @Koen Sterken

I will give that a go and see if it works!!

Thanks

Darran

Hi @OVOdarran,

You should configure the visibility in the forum overview:

In this screen you see all your (custom) roles, and what they can see for this specific forum. As you can see you can give the roles rights to see the forum, comment on topics in this forum, and create new topics in this forum.

And yes, we have a lot of custom roles, most only for reporting purposes.

Ah ok I will have a go and see if I can get it to work :)

Thanks!

Hey Darran,

I just had a sneak-peek into your settings, to me it looks alright! 🙂 You should be good to go.

Next time you can of course also use your staging environment for this - that's what it's for and you will not have to be scared that someone might notice it when you are making mistakes while fiddling around with the settings. ;)

Good luck with your project!

Cheers,

Julian

@Julian Thanks for having a look. My question is if the users (when we set them up) are set to registered users, won't that mean they will be able to see all the other areas?

Not clear on how I set the custom role to only view certain forum areas and exclude all others or am I missing something?

Darran