Private forum areas - Question

Meh, you are right @OVOdarran. As a new user you do not have the proper role yet. Therefor you can see everything except the forum you were looking for.

@Koen Sterken Yeah I think we might need a new "Role" to assign to these users, a bit like the superuser one.....so we don't have to set them as registered users? @Julian can you confirm??

I have tested with one of the team that will be using this new area and have created a custom role "IHT Team" which I have set their user profile to, but they are still a registered user overall so still see everything.

Hey guys!

sorry, technically I'm on holiday, so I am more busy with laying in the sun these days. 😃 Nevertheless I could not resist to click on the notifications I received about this. :p

You're right, that's a rather important detail that I must have overlooked. Your colleagues are registered users as a primary role, the right to see it overrules the right not to see it.

A way out for you will be to select them as Super users as a primary role. I have just checked and so far you have not given this role to any user.

Of course this is not directly what this primary role has been added for, it would be nicer to have a generic primary role for this.

Regardless, the primary role "Super user" (at the moment at least) is merely a label, and further does not have any other impact (as in special rights) for these users, besides that they are being displayed as a seperate user group in your analytics.

So if I were you, I would simply give them that primary role and remove the rights to see the customer-facing subforums there, as well as adding the right to see the IHT-related subforums.

Then it should simply work. You can stop using the custom IHT role then as well, as the Super user role will do everything you need.

Should you desire to give your super users special rights in the future, then I would handle it by using custom roles.

Let me know if there are any further questions!

Cheers,

Julian

Oh one small note I want to add: If your colleagues look at the community while not being logged in, they will still see all customer-facing subforums. This could only be prevented by disabling the visibility to all logged-out users, I would not recommend this in your case.

Anyhow, as they are logged out / will not see it once they are logged in, there is no risk that they do something wrong. 😉