Private messages (spam)

Nice! I’ve upvoted that idea too.

Which reminds me actually. Could the beta also be enabled for the Boost Forum please? Tim also manages that one and I’m pretty confident he’d be happy to have it available on both sides.

And I guess… Why not enable it here too? I guess I can technically request it for inSpired? XD

Great! @timcavey & @Blastoise186 I requested to our engineers to add both instances to the beta program. I will let you know once the report PM feature is enabled. 

Yay! Thanks Christina! :)

Hopefully I won’t ever need this feature, but it’ll definitely be a nice to have as a precaution. If I do manage to smash it to pieces, you’ll definitely be the first to know… After Tom Shaddock anyway… XD

@timcavey @Blastoise186 The ‘report PM’ feature is now enabled on both Ovo communities. 

Aaaaannndd I already broke it within 20 seconds! XD

You know, I probably shouldn’t be able to report Tim’s messages to himself as the Community Manager! Shouldn’t Mod+ get a free pass from this?

@Blastoise186 Hahaha you definitely did not break it! 

It is possible to report a message by a moderator or higher roles, as what this does is to email the community team (same set of emails configured by the team for flagging content) and the ones who received that PM report can decide what action they want to take: give a warning to the sender via a PM or directly ban that user. Although a very edgy case, it can be a valid one where a moderator behaved inappropriately and the user wants to report it. 

Aww :(

You weren’t supposed to say that! I thought I’d beaten my personal best! XD

I’ll get you next time…

Anyway, other than that, feature works great so far. I hope Tim doesn’t mind getting his first ever Flag on his own forum. 

@Cristina, can you please enable this feature for our community too?   

I’m experiencing this issue now, with a user who is spamming members via private message.  Is the feature to report private messages still in beta after 3 years?  If so, what is the current process to get it enabled?  Also, is there any way to look up how many private messages a member has sent and when they sent them? 

I’ll ask Kenneth to see if it can still be enabled for you ​@emiller . I know it’s on for the OVO Forum (running on the EU infrastructure) so the code should exist.

I don’t know of a way to count PM’s sent by a user. The Report PM tool is the only way you can peek into the PM’s of another user - and you can only see the stuff that gets reported, nothing else.