Hi @prashanth - I had a quick look in your sandbox and it appears that your SSO flow is automatically assigning an avatar.  So while you can change it manually to something else, the moment you log in again via SSO it will re-assign the avatar.  Is that an intentional part of your SSO flow?

@Kenneth R No, I didn’t do anything specific to avatar. Can you tell me how I can change that?

Hi @prashanth - I checked with our engineers, and they confirmed that this avatar is being passed along as part of your SSO payload.  The image itself is one that is hosted on a Trimble domain.  So somewhere on your side, someone has included the passing along of the avatar image to your SSO flow and payload.  If you have access to the SSO code on your side, it should be quite straightforward to remove it.  

@Kenneth R Thank you! I’ll look into it on my end and provide an update here.