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Public Profile: Ideas don't appear under "My Topics"

  • May 31, 2021
  • 5 replies
  • 77 views
Daniele Cmty
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Hi Community,

I see that in the inSpired community, if I want to re-visit the ideas submitted by me, I can just go on “Topics started by you” on my profile and find them all there. I can do the same for other users.

However, this does not work in my Community. I can only see the submitted Questions & Discussions, but no Ideas.

Is that a bug or am I doing something wrong?

Note: I can see the submitted Ideas only if I go on “recent activity” - but it’s easy for them to get lost in an ocean of comments and replies.

Anybody have a similar experience?

 

Best,
Daniele

 

Best answer by Jeanie Lee

Daniele, 

This appears to be a bug. The ideas should populate in the “My topics” section of your profile. I’ve escalated this question to a support ticket, and our team should be addressing this soon. :) 

Julia_M

5 replies

Jeanie Lee
  • Jeanie Lee
  • Helper ⭐️⭐️⭐️
  • Answer
  • June 2, 2021

Daniele, 

This appears to be a bug. The ideas should populate in the “My topics” section of your profile. I’ve escalated this question to a support ticket, and our team should be addressing this soon. :) 

olimarrio
Daniele Cmty
Daniele Cmty
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  • Daniele Cmty
  • Author
  • Helper ⭐️⭐️
  • December 13, 2021

Hi there, we are still having this issue!
Even our users are noticing (see this post).

Is there any update about when it will get fixed?

Cheers,
Daniele

Lena H.
Lena H.
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  • Lena H.
  • Helper ⭐️⭐️
  • December 20, 2021

Hi @Jeanie Lee,

do you have an update for us? 
Our user generally is a fan of our community but was very unhappy, that this functionality is still missing for her. And I can understand it, it’s 6 Months old now and it gets difficult to argue for us and to understand for her.

I am hoping to get an update on this, that would be a great Christmas Present. :) 
Thank you! 

Best Regards,
Lena

Daniele Cmty
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  • Daniele Cmty
  • Author
  • Helper ⭐️⭐️
  • December 20, 2021

Hi @Lena H.,
Yesterday I got an email from the inSided Support Team saying that they “are still investigating this bug and will keep [us] updated on the progress of it very soon.”

So I guess there will be more updates soon - I’ll keep you in the loop as well, so we can both notify our users :)

Lena H.
Daniele Cmty
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  • Daniele Cmty
  • Author
  • Helper ⭐️⭐️
  • December 23, 2021

I just got an automatic email from inSided - it’s fixed now.
Thank you so much inSided Team for taking care of it so swiftly and also for notifying us about completion!

 

Wishing you Happy Holidays! 
❤️

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