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JeniA
Contributor ⭐️⭐️⭐️⭐️
Jun 2, 2025 4:10 PM UTC

Pulse insights: Let's share!

Hey all! Now that we’re back (and hopefully rested) from Pulse, I thought it would be great to share some insights for both those who came, as well as those who couldn’t make it. After all, we couldn’t attend everything. And we likely took away different tid-bits from the things we shared together. 

I’ll start… 🙂

I was especially grateful when Nick Mehta shared that we didn’t come for the content. 🤯 Correct, sir. We came first for each other. I shared more thoughts on this (along with my highlight of who I LOVED seeing) in this LinkedIn Post. Check it out, and let me know your thoughts!

 

What did you take away from Pulse? Let’s share and get the wheels turning, friends! 🙌🏻

11 replies

revathimenon
Gainsight Community Lead
Jun 3, 2025 4:28 AM UTC

Thanks for sharing this, ​@JeniA 🙌🏽

Hope you enjoy watching Wicked too 😉

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Where focus goes, energy flows.
JeniA
JeniAAuthor
Contributor ⭐️⭐️⭐️⭐️
Jun 3, 2025 12:47 PM UTC

​@revathimenon It’s on my to-do list! 🤪

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❤️ Jeni
Kgastaldo
Helper ⭐️⭐️⭐️
Jun 5, 2025 8:17 PM UTC

I thought there was quite a bit of community + education together. I’ll be trying to deepen our connection with:

  • Badges in Community for Certification in Academy
  • Links to Community after Course Completion 
  • Links to Academy in Header Nav (was listed as icon on bottom)
  • Featured Courses on the Community Homepage

We’ll also use the community to ask customers what courses they’d like to see and (once we have a bit more activity) what topics are trending and could warrant a new course.

I’d love to hear if others have some recommended community and learning use cases.

And of course what other takeaways people have!

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JeniA
JeniAAuthor
Contributor ⭐️⭐️⭐️⭐️
Jun 9, 2025 3:01 PM UTC

​@Kgastaldo - I like the idea of featuring courses on the Community homepage. We haven’t done that in the past, but it would be a great driver to get folks over looking at our course selection. 

 

I’m curious, ​@juan.delrio, what was your highlight/key learnings? 

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❤️ Jeni
juan.delrio
Helper ⭐️⭐️⭐️
Jun 9, 2025 3:23 PM UTC

My two highlights were the Education thinktank, where members shared all the tools they where using to make education work in their environments.

The other, was of course, Danny’s presentation that spurred me to try more automation for the community.  I am working on the event sequence and I am waiting to try zapiers llm to create the automations.

 

I’d love to start working on a community-education cross-pollination but I have to rebuild all the content there first.   Baby steps!

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JeniA
JeniAAuthor
Contributor ⭐️⭐️⭐️⭐️
Jun 9, 2025 3:41 PM UTC

Always baby steps, ​@juan.delrio! 😉 Thanks for sharing! 

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❤️ Jeni
Jef Vanlaer
Helper ⭐️⭐️⭐️
Jun 12, 2025 8:19 AM UTC

The other, was of course, Danny’s presentation that spurred me to try more automation for the community.  I am working on the event sequence and I am waiting to try zapiers llm to create the automations.

Looks like I have to check out that presentation by ​@DannyPancratz on the Pulse Library. This is the second time it’s mentioned in the posts I’m scanning this morning 😀

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juan.delrio
Helper ⭐️⭐️⭐️
Jun 12, 2025 11:46 AM UTC

Danny is the the face of Community Automation, all his talks are amazing.

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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Jun 12, 2025 1:03 PM UTC

Awww shucks 😊

Here’s the presentation link for 2025 and more on automation from 2024.

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FYI: I am no longer active in this community
JeniA
JeniAAuthor
Contributor ⭐️⭐️⭐️⭐️
Jun 18, 2025 5:52 PM UTC

I love the sharing of resources! Thanks for such valuable content, ​@DannyPancratz! 👏🏻

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❤️ Jeni