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Contributor ⭐️
Aug 14, 2023 6:45 PM UTC
Question

Salesforce Integration Export

Is it possible to only export data with the Salesforce Integration rather than have data read into, imported, and stored on inSided? 

1 reply

olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Aug 24, 2023 12:57 PM UTC

Hi @cpellinger ?,

The data that is imported is displayed in your Engagement Dashboard, which measures the community engagement across your entire customer base, providing you with a % of monthly active customers as well as activity data for each active account. You can read more about this here:

What data would you want to import from Salesforce to Gainsight Digital Hub? I’d recommend creating an idea for this and providing more details about your use case.

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