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Search within a subforum / category

  • January 31, 2019
  • 11 replies
  • 320 views

Hiewwaiy
  • Contributor ⭐️⭐️⭐️⭐️
Hi,

Am I right when I say there's no possibility te search within a subforum?
As the search bar always searches through the whole community?

Thanks!

Best answer by Yoeri

Hey,

You are both correct. At the moment there is no possibility to search within a subforum. We have plans to introduce filtering in subforums in the future like: filter by subforum, tag, topic type, resolution status, time range

11 replies

Jurgen
Forum|alt.badge.img
  • Helper ⭐️
  • January 31, 2019
I think it's one of the tradeoffs for live search (seeing results while you type), but Yoeri has said they want to introduce filtering results in the long run.

Yoeri
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  • Gainsight Employee ⭐️⭐️⭐️
  • Answer
  • January 31, 2019
Hey,

You are both correct. At the moment there is no possibility to search within a subforum. We have plans to introduce filtering in subforums in the future like: filter by subforum, tag, topic type, resolution status, time range

freydrew
Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️⭐️
  • January 31, 2019
@Yoeri this would be a huge improvement. This level of filtering is something our members are crying out for.

Hiewwaiy
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • February 11, 2019
@youri ,

We've conducted a survey, and not being able to filter by subforum and tags is something that our customers really miss ... We have reveived a complain from a customer today again..
Can you be a bit more specific about when you are planning to introduce this? 🙂

  • Contributor ⭐️
  • February 11, 2019
@Hiewwaiy you probably mean @Yoeri

I am Youri (different spelling) 😉

Hiewwaiy
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • February 11, 2019
@youri , Sorry! 😊🤦🏽

Yoeri
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  • Gainsight Employee ⭐️⭐️⭐️
  • February 12, 2019
Great to see more youri's here 😃

We don't have specifics on when we're introducing this and what the release date will be as we're an agile company. We have more specifics when we will start developing this functionality. At the moment we have some internal discussions going on and a designer looking into this opportunity.

Did you customers mention any other filter options that they'd like to see? 🙂

Hiewwaiy
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • February 15, 2019
Hi @Yoeri ,

Our customers would really like to be able to search within subforums and tags ... 🙂

Please keep us updated, as this is a big issue for us right now...

Yoeri
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  • Gainsight Employee ⭐️⭐️⭐️
  • February 15, 2019
Thanks. We'll keep you posted when we have news to share 🙂

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • November 14, 2019

Is there an Idea post for this request? I’d love to vote for it. :grinning:


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • November 15, 2019

Hi Lila,

I don't believe we have an open idea for this request, but we did open a research topic about it a few months ago: https://community.insided.com/platform-research-60/inside-design-search-in-category-1601