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Hiewwaiy
Hiewwaiy
Contributor ⭐️⭐️⭐️⭐️
Jan 31, 2019 9:23 AM UTC
Solved

Search within a subforum / category

Hi,

Am I right when I say there's no possibility te search within a subforum?
As the search bar always searches through the whole community?

Thanks!
    Yoeri
    YoeriAnswer
    Gainsight Employee ⭐️⭐️⭐️
    Jan 31, 2019 2:38 PM UTC
    Hey,

    You are both correct. At the moment there is no possibility to search within a subforum. We have plans to introduce filtering in subforums in the future like: filter by subforum, tag, topic type, resolution status, time range
    Group Product Manager, Customer Communities
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    11 replies

    Jurgen
    Jurgen
    Helper ⭐️
    Jan 31, 2019 1:24 PM UTC
    I think it's one of the tradeoffs for live search (seeing results while you type), but Yoeri has said they want to introduce filtering results in the long run.
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      Yoeri
      YoeriAnswer
      Gainsight Employee ⭐️⭐️⭐️
      Jan 31, 2019 2:38 PM UTC
      Hey,

      You are both correct. At the moment there is no possibility to search within a subforum. We have plans to introduce filtering in subforums in the future like: filter by subforum, tag, topic type, resolution status, time range
      Translate
      Group Product Manager, Customer Communities
        freydrew
        freydrew
        Contributor ⭐️⭐️⭐️⭐️
        Jan 31, 2019 4:37 PM UTC
        @Yoeri this would be a huge improvement. This level of filtering is something our members are crying out for.
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        Drew -- Senior Communications Manager
          Hiewwaiy
          HiewwaiyAuthor
          Contributor ⭐️⭐️⭐️⭐️
          Feb 11, 2019 2:02 PM UTC
          @youri ,

          We've conducted a survey, and not being able to filter by subforum and tags is something that our customers really miss ... We have reveived a complain from a customer today again..
          Can you be a bit more specific about when you are planning to introduce this? 🙂
          Translate
          Gr Hiewwaiy
          youri
          Contributor ⭐️
          Feb 11, 2019 3:52 PM UTC
          @Hiewwaiy you probably mean @Yoeri

          I am Youri (different spelling) 😉
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            Hiewwaiy
            HiewwaiyAuthor
            Contributor ⭐️⭐️⭐️⭐️
            Feb 11, 2019 3:54 PM UTC
            @youri , Sorry! 😊🤦🏽
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            Gr Hiewwaiy
            Yoeri
            Yoeri
            Gainsight Employee ⭐️⭐️⭐️
            Feb 12, 2019 9:30 AM UTC
            Great to see more youri's here 😃

            We don't have specifics on when we're introducing this and what the release date will be as we're an agile company. We have more specifics when we will start developing this functionality. At the moment we have some internal discussions going on and a designer looking into this opportunity.

            Did you customers mention any other filter options that they'd like to see? 🙂
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            Group Product Manager, Customer Communities
            Hiewwaiy
            HiewwaiyAuthor
            Contributor ⭐️⭐️⭐️⭐️
            Feb 15, 2019 6:28 AM UTC
            Hi @Yoeri ,

            Our customers would really like to be able to search within subforums and tags ... 🙂

            Please keep us updated, as this is a big issue for us right now...
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            Gr Hiewwaiy
              Yoeri
              Yoeri
              Gainsight Employee ⭐️⭐️⭐️
              Feb 15, 2019 10:14 AM UTC
              Thanks. We'll keep you posted when we have news to share 🙂
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              Group Product Manager, Customer Communities
              lila_meyer
              lila_meyer
              Gainsight Employee ⭐️⭐️⭐️
              Nov 14, 2019 9:26 PM UTC

              Is there an Idea post for this request? I’d love to vote for it. :grinning:

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              Lila Krutel, Dir. Global Education Services
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