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a.slyusar
a.slyusar
Contributor ⭐️⭐️⭐️⭐️
November 27, 2019
Question

Site JS script error

  • November 27, 2019
  • 3 replies
  • 86 views

When you click the “Close” button, the screen locks and nothing helps except F5. Site JS script error. Invalid script execution.

 

 

 

    3 replies

    tom.shaddock
    tom.shaddock
    Gainsight Employee ⭐️⭐️
    November 29, 2019

    Hi @a.slyusar sorry to hear about this - are you still experiencing this issue? I wasn’t able to immediately replicate it myself - if its still occuring can you let me know what OS + browser you’re experiencing the issue in? I’ve tried on Chrome + Mac but didn’t run into this issue.

      tom.shaddock
      tom.shaddock
      Gainsight Employee ⭐️⭐️
      November 29, 2019

      Hi again @a.slyusar  - I was able to replicate it :pensive: . It looks like the text editor is affecting this modal dialogue box for the login.

      I’ll email you from the support desk and get an appropriate bug ticket raised for this!

        a.slyusar
        a.slyusarAuthor
        Contributor ⭐️⭐️⭐️⭐️
        December 2, 2019

        Hi @a.slyusar sorry to hear about this - are you still experiencing this issue? I wasn’t able to immediately replicate it myself - if its still occuring can you let me know what OS + browser you’re experiencing the issue in? I’ve tried on Chrome + Mac but didn’t run into this issue.

        This problem manifests itself in users. I requested information from them.

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