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a.slyusar
a.slyusar
Contributor ⭐️⭐️⭐️⭐️
Nov 27, 2019 3:09 PM UTC
Question

Site JS script error

When you click the “Close” button, the screen locks and nothing helps except F5. Site JS script error. Invalid script execution.

 

 

 

    3 replies

    tom.shaddock
    tom.shaddock
    Gainsight Employee ⭐️⭐️
    Nov 29, 2019 3:57 PM UTC

    Hi @a.slyusar sorry to hear about this - are you still experiencing this issue? I wasn’t able to immediately replicate it myself - if its still occuring can you let me know what OS + browser you’re experiencing the issue in? I’ve tried on Chrome + Mac but didn’t run into this issue.

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      tom.shaddock
      tom.shaddock
      Gainsight Employee ⭐️⭐️
      Nov 29, 2019 4:01 PM UTC

      Hi again @a.slyusar  - I was able to replicate it :pensive: . It looks like the text editor is affecting this modal dialogue box for the login.

      I’ll email you from the support desk and get an appropriate bug ticket raised for this!

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        a.slyusar
        a.slyusarAuthor
        Contributor ⭐️⭐️⭐️⭐️
        Dec 2, 2019 1:18 PM UTC

        Hi @a.slyusar sorry to hear about this - are you still experiencing this issue? I wasn’t able to immediately replicate it myself - if its still occuring can you let me know what OS + browser you’re experiencing the issue in? I’ve tried on Chrome + Mac but didn’t run into this issue.

        This problem manifests itself in users. I requested information from them.

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