Skip to main content
Anonymous
May 4, 2021 11:39 PM UTC
Solved

Sitemap.xml

 

I’ve had a look at the articles on setting up the XML sitemap and have it added to our robots.txt. Currently we’re implementing so our community platform visibility is set to Private. When I try to go to our sitemap.xml file I get an error that says this:

 


Is this because the sitemap.xml file isn’t generated until the community is Public? Or is there an issue I need to resolve to make this work?

Yoeri
YoeriAnswer
Gainsight Employee ⭐️⭐️⭐️
May 12, 2021 1:51 PM UTC

Hi @Scott Baldwin happy to inform you that you can access your sitemap again. As your community is set to private you need to login to view it :)

Group Product Manager, Customer Communities
View in thread

4 replies

Anonymous
May 10, 2021 3:10 PM UTC

@Yoeri maybe you have some suggestions or ideas here?

Translate
    Yoeri
    Yoeri
    Gainsight Employee ⭐️⭐️⭐️
    May 11, 2021 11:43 AM UTC

    Hi @Scott Baldwin ,

    I’ve checked internally and it looks like there is an issue that inSided needs to resolve, because you should be able to see the sitemap page. I’ve raised a ticket for our engineer team to look into it.

    Translate
    Group Product Manager, Customer Communities
    Yoeri
    YoeriAnswer
    Gainsight Employee ⭐️⭐️⭐️
    May 12, 2021 1:51 PM UTC

    Hi @Scott Baldwin happy to inform you that you can access your sitemap again. As your community is set to private you need to login to view it :)

    Translate
    Group Product Manager, Customer Communities
    Anonymous
    May 12, 2021 7:21 PM UTC

    Thanks @Yoeri :grinning:

    Translate
    Terms & ConditionsAccessibility statement