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May 4, 2021
Solved

Sitemap.xml

  • May 4, 2021
  • 4 replies
  • 267 views

 

I’ve had a look at the articles on setting up the XML sitemap and have it added to our robots.txt. Currently we’re implementing so our community platform visibility is set to Private. When I try to go to our sitemap.xml file I get an error that says this:

 


Is this because the sitemap.xml file isn’t generated until the community is Public? Or is there an issue I need to resolve to make this work?

Best answer by Yoeri

Hi @Scott Baldwin happy to inform you that you can access your sitemap again. As your community is set to private you need to login to view it :)

4 replies

May 10, 2021

@Yoeri maybe you have some suggestions or ideas here?

Yoeri
Gainsight Employee ⭐️⭐️⭐️
May 11, 2021

Hi @Scott Baldwin ,

I’ve checked internally and it looks like there is an issue that inSided needs to resolve, because you should be able to see the sitemap page. I’ve raised a ticket for our engineer team to look into it.

Group Product Manager, Customer Communities
Yoeri
YoeriAnswer
Gainsight Employee ⭐️⭐️⭐️
May 12, 2021

Hi @Scott Baldwin happy to inform you that you can access your sitemap again. As your community is set to private you need to login to view it :)

Group Product Manager, Customer Communities
May 12, 2021

Thanks @Yoeri :grinning: