+1 on this question.
Also, has anyone experimented with similar alternatives for people to subscribe to a category? We get a lot of engagement by feeding posts into an internal slack channel, but that’s not a workable option for our external users.
Has anyone found creative ways to let users subscribe to a topic feed in a way outside of email?
I don’t think I have come across communities that have highlighted the subscription button in any special way (beyond styling), but I surely will keep an eye open because I think this is an interesting idea. I personally am also not sure what can be done beyond making the button jump into the eye (I’d recommend a rather alarming color that is different from the rest of the page / main brand color). Maybe it would make sense to add a sidebar widget with a button that has similar functionality, or a pop up that is displayed after x amount of seconds on a topic page.
@DannyPancratz Sending new category / community activity to other channels is a bit tricky, I think it is because there is not much of a standard (e.g. Slack has good usage numbers, but beyond that I don’t see many other options). We do have an RSS feed and I know that some people make use of it, but it feels a bit outdated and probably is not that popular any more.
Do you have specific use cases / categories in mind? I know we want to help you next year to e.g. increase numbers of subscriptions to product update content, but there will be more improvements around notifications / subscriptions in 2022. Also because of this I am happy to get more understanding of the underlying goals / use cases that you have here.
Thanks, @Julian.
Mostly I’m wondering just based off an idea: We see good engagement with internal staff by “bringing community posts to them” with a Slack integration. How might we offer something similar to external users who don’t love email subscriptions?
- Based on the shift towards Slack/Teams etc in work comms and collaboration
- Knowing that developer personas often prefer to work in Slack
General concept would be:
- Open Slack or Teams setup
- Community article that says: Want to stay up-to-date on Community without email? And then provides instructions for how they might setup an RSS feed type integration for their own personal/team use.
Not looking for a particular Insided platform capability, but moreso wondering if there’s a secure solution in that vein that helps bring community into the existing non-email workstreams of the users.
While outdated, maybe there’s something around RSS that could work. Edit: A quick google search found this article as a starting point. I think I can do this via Slack (and find something similar for Teams).