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a.slyusar
Contributor ⭐️⭐️⭐️⭐️
Oct 11, 2021 1:09 PM UTC
Solved

There is no Mobile network section in the Categories list

When customers post a new topic in the community, the entire Mobile network section is missing in the Сategory field. How to get it back?

    Gainsight CC Team
    Helper ⭐️⭐️
    Oct 11, 2021 1:36 PM UTC

    Hi @a.slyusar yep I can see what you mean, hmmm that category is not showing in the dropdown on your community - can you submit a support ticket to support@insided.com and we can look into it for you! :grin:

    1 reply

    Gainsight CC Team
    Helper ⭐️⭐️
    Oct 11, 2021 1:36 PM UTC

    Hi @a.slyusar yep I can see what you mean, hmmm that category is not showing in the dropdown on your community - can you submit a support ticket to support@insided.com and we can look into it for you! :grin:

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