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Uploading a MP4 file in KB article

  • December 27, 2024
  • 1 reply
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Laurenseife

I’m not able to upload an MP4 file to my article. Is this a post holiday brain fog, or are there limitations I am not remembering.

 

Its a small file, less than 2 minutes so i’m not sure what is up with me. 

Best answer by Laurenseife

I think I figured this out- it has to be less than 5MBs. My MP4 are pretty short (less than 2 mins), but re 12MB.

 

I’m using Wistia to host the videos as a resolution, and linking to them. 

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Laurenseife
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  • January 10, 2025

I think I figured this out- it has to be less than 5MBs. My MP4 are pretty short (less than 2 mins), but re 12MB.

 

I’m using Wistia to host the videos as a resolution, and linking to them. 


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