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Hi there! We’re exploring the possibility of using inSided as a video library for Customer Education and would love to hear if anyone has tried this or has any ideas on how it could work. Specifically, we’re looking to create an Admin Curriculum with learning pathways for specific topics and related videos (yes I know Gainsight has a CE solution but we can’t get any additional budget right now).

Since moving forward with an LMS isn’t an option at this time, we’re hoping to learn from others who might have used inSided in similar ways, or if you’ve combined it with other tools to organize and deliver educational content.

Any tips, suggestions, or experiences you could share would be really helpful! 🙏

Hi ​@ryanne.perry - I second this. Curious what challenges others have encountered (cookies with embedded videos?), along with best practices. I’m interested in your use case - persona-based paths, etc.

I am also looking into this. I currently have a video section in our Knowledgebase for enablement videos, and I can link them sequentially inside each article. I can also use the hierarchy menu update to organize the curricula into their own nested sections.  I’m still trying to figure out how to dole out certification exams to grant the certificates.

We have been able to get our Product Demo videos into Gainsight, but it did require us to host them them on Vimeo. 

 

Youtube didn’t work?  I have them under the company’s main account but set to unlisted.

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