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July 21, 2021
Solved

View outbound rank messages

  • July 21, 2021
  • 4 replies
  • 46 views

I have a number of ranks that trigger an outbound private message. Is there a way to see:

  • If those messages have gone out
  • If they were opened/read by the user they were sent to

 

Best answer by

@Jeanie Lee I’ve opened a support ticket for this #22115

4 replies

Jeanie Lee
Helper ⭐️⭐️⭐️
July 22, 2021

Hi Scott, 

The product does not currently show if a message has been read. You should see ranking messages that were sent in your private messages. 

July 22, 2021

Thanks @Jeanie Lee I’m not seeing them sent in my private messages.

Each of these have community folks in the rank, none have been sent via my username as a private message.

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Answer
July 22, 2021

@Jeanie Lee I’ve opened a support ticket for this #22115

Jeanie Lee
Helper ⭐️⭐️⭐️
July 22, 2021

Thanks, Scott. I was waiting on an answer from our Dev team to see if this was a potential bug.