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View outbound rank messages


I have a number of ranks that trigger an outbound private message. Is there a way to see:

  • If those messages have gone out
  • If they were opened/read by the user they were sent to

 

Best answer by Anonymous

@Jeanie Lee I’ve opened a support ticket for this #22115

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4 replies

Jeanie Lee
  • Helper ⭐️⭐️⭐️
  • 173 replies
  • July 22, 2021

Hi Scott, 

The product does not currently show if a message has been read. You should see ranking messages that were sent in your private messages. 


  • 0 replies
  • July 22, 2021

Thanks @Jeanie Lee I’m not seeing them sent in my private messages.

Each of these have community folks in the rank, none have been sent via my username as a private message.

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  • 0 replies
  • Answer
  • July 22, 2021

@Jeanie Lee I’ve opened a support ticket for this #22115


Jeanie Lee
  • Helper ⭐️⭐️⭐️
  • 173 replies
  • July 22, 2021

Thanks, Scott. I was waiting on an answer from our Dev team to see if this was a potential bug. 


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