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Hey,

Is there any particular reason that Webhooks aren't triggered (integration.UserProfileUpdated) when a user's email address is updated by an admin?

We're looking to display to end-users the email address that is linked to their account on their profile (through a profile field).

That’s interesting. No reason I can think of why it wouldn’t trigger the webhook. 

Perhaps because it’s not something the user can do themselves? But that doesn’t make sense, as the webhook itself seems to indicate it’s designed for integrations, and you’d think the email update would be critical to that. 


That’s interesting. No reason I can think of why it wouldn’t trigger the webhook. 

Perhaps because it’s not something the user can do themselves? But that doesn’t make sense, as the webhook itself seems to indicate it’s designed for integrations, and you’d think the email update would be critical to that. 

Agreed!


Hey folks, I suspect that the reasoning above is correct (email field is handled differently as it’s not technically seen as a ‘profile field’ i.e. it’s not editable by the the customer). Let me raise this with our Product team.


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