Webhooks for CC

Im not 100% sure on this one. I dont use this Zapier feature but know these two spots are best to check for integrations. 

en.insided.com/settings/integrations
en.insided.com/configuration/third-party-scripts

OK, so i think i got somewhere close.

I used Postman to subscribe the https://api2-us-west-2.insided.com/v2/webhooks/group.MemberRequest/subscriptions endpoint to my zapier catch url.

In postman I get the 202 Accepted response.

HOWEVER, when I click join request I do not get a record in Zapier.

Do I have to wait for this 202 Accepted to be complete?

​@olimarrio any advice? Cheers

Hi ​@Alistair FIeld 👋,

202 response indicates that you’ve subscribed successfully to the webhook.

Have you tried temporarily changing the webhook URL so that we can see if it’s an issue on the CC side or the Zap itself? You can try one of the following inspection tools:

• www.webhook.site
• https://pipedream.com/requestbin

If you see the payload there when someone requests to join a group:

• Gainsight CC webhook is working

• Zapier setup needs adjustment

Hey ​@olimarrio 

I followed the test procedure here and it was successful.

4.2 Test your webhook in a browser with URL parameters 

This method allows you to verify if the webhook is reachable and if Zapier registers an incoming request. To do so:

• In your Zap step, copy the webhook URL.
• In your browser, open a new tab.
• In the address bar, paste your webhook URL. Then, append URL-encoded test fields to the end of the URL.
  • For example, to pass the field named “field name” with the value of “this is a test”, your URL would look like this: https://hooks.zapier.com/hooks/catch/123456/abcde?field_name=this_is_a_test_value"
• Press Enter on your keyboard to send the request.
• If the request was successfully sent, you should receive a message with a success status.
  • For example{"attempt":"an_id_value","id":"another_id_value","request_id":"another_id_value","status":"success"}
• Check your Zap history to confirm if the data was received if your Zap is on.