Yesterday, July 30th, we hosted an insightful webinar, "Unlock the Future of Community Management with AI," where we unveiled Gainsight's latest advancements in AI for the community.
🎥 Unlock the Future of Community Management with AI Recording 🎥
Key Takeaways and Features Demonstrated:
- Gainsight’s Community AI Tools Overview: We provided a refresher on the full suite of AI features currently available (like Write with AI, Recap, Summaries) to enhance your community operations.
- AI Moderation Agent Demo: We showcased our new AI moderation agent in action. This powerful tool is built to maintain a safe and productive community environment with minimal manual intervention, drastically reducing moderation overhead.
- AI Innovation at Gainsight: We shared our vision for how AI features and agents can enhance the experience for both administrators and community members. This includes AI-powered summaries, drafted content, smart nudges to increase engagement, and seamless integrations with external agents.
📊 Poll results: How deeply do you use AI Today? 📊
📊 Poll results: Which chat agent is your company using today? 📊
We want to thank everybody for tuning in and your active participation in chat, Q&A and our polls. If you have any additional questions or insights feel free to use the comment section below.
