Yesterday, July 30th, we hosted an insightful webinar, "Unlock the Future of Community Management with AI," where we unveiled Gainsight's latest advancements in AI for the community. ​@gainsight-pm-graeme and myself walked you through existing AI capabilities, our AI moderator agent and future plans for AI in the community. If you missed it, no sweat - catch the full recording here!

🎥 Unlock the Future of Community Management with AI Recording 🎥

Key Takeaways and Features Demonstrated:

• Gainsight’s Community AI Tools Overview: We provided a refresher on the full suite of AI features currently available (like Write with AI, Recap, Summaries) to enhance your community operations.
• AI Moderation Agent Demo: We showcased our new AI moderation agent in action. This powerful tool is built to maintain a safe and productive community environment with minimal manual intervention, drastically reducing moderation overhead.
• AI Innovation at Gainsight: We shared our vision for how AI features and agents can enhance the experience for both administrators and community members. This includes AI-powered summaries, drafted content, smart nudges to increase engagement, and seamless integrations with external agents.

📊 Poll results: How deeply do you use AI Today? 📊

📊 Poll results: Which chat agent is your company using today? 📊

We want to thank everybody for tuning in and your active participation in chat, Q&A and our polls. If you have any additional questions or insights feel free to use the comment section below.