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What is the Knowledge Center Bot (KCB) appearing on my staging environment?

  • May 10, 2022
  • 2 replies
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timcavey
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What’s this then?

 

<div role="button" aria-label="Knowledge Center Bot, also known as KC Bot is an onboarding assistant that allows you to see the list of onboarding items in one place for quick and easy reference. This improves your in-app experience." tabindex="0" class="dragging-handle"></div>

 

 

Best answer by Sebastian

Sharp @timcavey, that was not supposed to be there yet ;) And as @ravi.kurma mentioned, we’re indeed testing a new widget to improve the onboarding of new inSided users in Control. In the near future, when you have a new member on the community team, he or she will get an initial product tour to help him or her get set up!

2 replies

ravi.kurma
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  • May 10, 2022

Hi @timcavey 

I believe this is an integration that is being tested, Gainsight PX, it’s been added to the staging environments. @Sebastian can provide more information if needed.


Sebastian
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  • Helper ⭐️⭐️⭐️
  • Answer
  • May 10, 2022

Sharp @timcavey, that was not supposed to be there yet ;) And as @ravi.kurma mentioned, we’re indeed testing a new widget to improve the onboarding of new inSided users in Control. In the near future, when you have a new member on the community team, he or she will get an initial product tour to help him or her get set up!