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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
Apr 6, 2021 9:14 PM UTC
Solved

Where can I find user subscriptions?

We’re encountering an issue with system emails for new product update posts (support ticket submitted), but I’m curious as to how many users it’s impacting. We just pushed our Products Update module live last Friday, so I expect it’s not a negative experience for many users yet. 

In looking for the list of who is subscribed to the product updates module, I can’t find anything. I tried looking under emails, on individual user profiles in control, and clicking around elsewhere. 

Does this exist? 

CommunityKaila
Helper ⭐️
May 7, 2021 1:55 PM UTC

I spoke with my CSM about this a few days ago and she told me there is currently no data on subscriptions which is a MAJOR pain point for us. I am going to start an idea. Hopefully, we can see these analytics soon in the product roadmap.

Kaila Timmons - BizzaKnowledge Community Manager

2 replies

CommunityKaila
Helper ⭐️
May 7, 2021 1:55 PM UTC

I spoke with my CSM about this a few days ago and she told me there is currently no data on subscriptions which is a MAJOR pain point for us. I am going to start an idea. Hopefully, we can see these analytics soon in the product roadmap.

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Kaila Timmons - BizzaKnowledge Community Manager
DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
May 7, 2021 2:18 PM UTC

Thanks, @CommunityKaila. 

I’ve voted for your idea and hope other customers do too! 

 

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FYI: I am no longer active in this community