Zendesk / inSided support not available?

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I’m trying to submit some tickets to the inSided Support. But after I login, I only get a (what looks like a) 404 error. Is it just me or is it a global issue?

zendesk

tom.shaddockAnswer

Gainsight Employee ⭐️⭐️

Hi @bjoern_schulze yes this indeed does look related to yesterdays Zendesk global outage - we’ve raised a ticket to inquire further with them regarding this. For now can you email any tickets to support@insided.com, Will keep you posted once we have some news!

Monique

Helper ⭐️

I think it's a global issue, I’ve had the same experience with a different company yesterday.

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✨

Julian

Gainsight Employee ⭐️⭐️⭐️

Oh is it happening again? Thanks for letting us know. @tom.shaddock can you help us here?

I think it's a global issue, I’ve had the same experience with a different company yesterday.

True, Zendesk had a global outage yesterday, could be that it is happening again.

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I follow my nose, it always knows

tom.shaddockAnswer

Gainsight Employee ⭐️⭐️

Hi @bjoern_schulze yes this indeed does look related to yesterdays Zendesk global outage - we’ve raised a ticket to inquire further with them regarding this. For now can you email any tickets to support@insided.com, Will keep you posted once we have some news!

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bjoern_schulzeAuthor

Helper ⭐️⭐️⭐️

Thanks @tom.shaddock, will do!

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