Hi There
Is there a way for us to include calendar invites, ics files in an email template. We are about to send newsletters with proposed webinar sessions via ics files. I tried to add these files into the email template but it says it is not support. Why is that? These files are perfectly acceptable for emailing?
Thanks,
mei ling
Page 1 / 1
We have whitelisted the type of files that can be attached and ics is not part of it. I agree that it is perfectly safe to send ics files.
I've added this to the backlog, this will be possible after July release. Sorry about the inconvenience
I've added this to the backlog, this will be possible after July release. Sorry about the inconvenience
Support for ICS/ICAL is coming in the October release. You shall be able to attach these files.
Ankit, Did this get released in the October Release?
Yes. Ref: https://support.gainsight.com/hc/en-us/articles/228450068-Release-Notes-Version-5-3-October-2016
Support for .ICS , .ICAL files as attachments: In Email Templates, attaching .ics (Outlook/Google Calendar) and .iCal (iOS) calendar invite files is now supported.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.