I'm a fan of the steps Gainsight is taking to update the usability of CoPilot to save time when scheduling multiple sends for a global audience.
However, I currently can't take advantage of the multi-variant format. For my usecase, I schedule monthly product updates to our global audience, in five different languages.
We don't designate sending Spanish emails just to Spain, for example. I base my sends off two factors:
1) Region
2) Language on the Contact level
If I can't filter for these two things, then I'm unable to utilize the new format.
If you have any work-around suggestions, I'd happily hear them.
Thanks,
Cail
Solved
Additional Filter Options when Scheduling Multi-Variant Email Templates
Best answer by nora_soza
Hey Cail -- I also hit this issue and posted here. There were some workarounds noted in the thread. - Nora
Hey Cail -- I also hit this issue and posted here. There were some workarounds noted in the thread. - Nora
Also, I can only get the filter to be = and it does not allow "does not equal" or "contains", etc. That would be the addition I would need to start using email variants.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.