Having Due Dates be in DateTime format is curious to me. I can’t think of a reason anyone would ever need to know the exact time that a record is due -- and I think Gainsight knows this too, otherwise why would they display them as Date only in the UI? -- so why are Due Dates a DateTime field format vs. Date?

This present an irksome issue when exporting things like Success Plan objectives in a Success Snapshot. No CSM or Customer is ever going to care that the Due Date 4/1/2024 at precisely 6:30 AM:

So this forces CSMs to have to go through each row and manually remove the time value from each Due Date field.

Especially when I have no way of creating a custom field for this purpose without using the API.