Question
Allow Timeline Custom Activity Types in Sally for Slack
I've learned that Sally doesn't support custom Activity Types from Timeline. (via support ticket #30362)
I'm sorry to say that this makes Activities via Sally useless for us, since we're using custom activity types almost exclusively. I was really looking forward to letting our execs see so easily what a CSM has been doing with a customer! Is it on the roadmap to support custom types?
This is how Sally looks when you only have activities with custom types, which is an unfortunate user experience:
I'm sorry to say that this makes Activities via Sally useless for us, since we're using custom activity types almost exclusively. I was really looking forward to letting our execs see so easily what a CSM has been doing with a customer! Is it on the roadmap to support custom types?
This is how Sally looks when you only have activities with custom types, which is an unfortunate user experience:
