I've learned that Sally doesn't support custom Activity Types from Timeline. (via support ticket #30362)
I'm sorry to say that this makes Activities via Sally useless for us, since we're using custom activity types almost exclusively. I was really looking forward to letting our execs see so easily what a CSM has been doing with a customer! Is it on the roadmap to support custom types?
This is how Sally looks when you only have activities with custom types, which is an unfortunate user experience:
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Yes. We are working on adding this capability.
Hi Seth,
We are now supporting custom activity types in Sally! Please check and let us know if you face any issues.
We are now supporting custom activity types in Sally! Please check and let us know if you face any issues.
Looks great! Thank you, Rajesh
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