Skip to main content
Solved

Assign Gainsight License in Sandbox

  • March 5, 2019
  • 1 reply
  • 119 views

joe_h
  • Contributor ⭐️⭐️
Hi. we have a new person that will handle Gainsight, and I assigned her a license in Production. We don't want her touching the data in Prod until she learns the ropes, so I had to create her in our full sandbox because we're in between refreshes. When I tried to assign a Gainsight license in the Full sandbox, I didn't see the Manage Licenses link under the Installed Packages section like I do in Production. Is there a way to assign licenses in the full sandbox, or do I have to wait for a refresh?

Thanks,

Joe

Best answer by sai_ram

Hi Joe, sorry for the inconvenience, we don't have any licenses in sandbox. 

1 reply

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • Answer
  • June 4, 2019
Hi Joe, sorry for the inconvenience, we don't have any licenses in sandbox.