Solved
Auto Save funtionality in surveys
Is the auto save functionality in surveys working properly?
My responses are not saving when I partially fill out a survey, exit out of the survey and then go back into the survey.
sekhar_duttaAnswer
Gainsight Employee ⭐️
Feb 10, 2021 4:08 AM UTC
Hi
Please check whether auto save is disabled for your survey, to check that you have to visit that survey → properties → Additional Fields → Allow Auto Save Answers.
Assuming your survey is not anonymous. For anonymous survey auto save works but every refresh will be a new response.