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dan_ahrens
dan_ahrens
Expert ⭐️⭐️⭐️
January 28, 2020

Beta Testing Opportunity - Gmail plug-in for Chrome

  • January 28, 2020
  • 14 replies
  • 406 views

Hi Community! We have an exciting new feature that we are getting close to release and want to do some beta testing with some engaged end users. 

:gmail:

This is a Chrome Browser Gmail Plugin that makes it easier to use Email to Timeline as well as Email Assist templates right from within Gmail! We know this is a :hot_pepper: integration, so the selected participants need to be the most engaged beta testers possible! :boom:

 

• Criteria - Available for SFDC edition and NXT. Requires Chrome browser and Gmail as the email client (we are looking at other combinations for future releases). You should also be using Timeline and Email Assist templates to fully test the functionality of this plugin.

 

Timing - we want to choose testers no later than January 29!

 

Interested? Send me a DM or reply to this thread so we can get the conversation started. 

      14 replies

      jason_hoe
      jason_hoe
      Contributor ⭐️⭐️⭐️
      February 3, 2020

      Hi @dan_ahrens 

      I was talking to this with our COM today and we were wondering if you plan to do the same for Outlook.

      @zul_hamidan fyi

      Thanks,

      Jason

        bharland
        bharland
        Contributor ⭐️⭐️
        February 3, 2020

        Hello @dan_ahrens,

        We’re very interested in giving this a spin (I’ve been harrying our CSM about it pretty incessantly) as it could be an integral feature for us. Regarding criteria, we’re well in line with your notes above. Please see my DM for more detailed info!

        Please let me know if we can get into this beta, I’d love to be an early adopter here.

        Thanks,

        Billie

        Gainsight Admin and Sr. Business Systems Admin
        angela_domenichelli
        angela_domenichelli
        Contributor ⭐️⭐️⭐️⭐️⭐️
        February 3, 2020

        Hi @dan_ahrens 

        I was talking to this with our COM today and we were wondering if you plan to do the same for Outlook.

        @zul_hamidan fyi

        Thanks,

        Jason

        We are also willing to Beta test once you are working with Outlook.

        Angela Domenichelli (She/Her/Hers)
        dan_ahrens
        dan_ahrensAuthor
        Expert ⭐️⭐️⭐️
        February 4, 2020

        Thanks @bharland - I’ll be in touch shortly.

         

        @angela_domenichelli @jason_hoe - we do plan to support Outlook as well. There are some more challenges with Outlook as there are both browser and desktop applications to account for, but it’s on our roadmap.

        VP of Customer Success at Forcepoint
        P
        Phil754
        Contributor ⭐️
        February 5, 2020

        Yes please @dan_ahrens - we’re really keen to test this as we’ve just rolled out Email to Timeline.

        dan_ahrens
        dan_ahrensAuthor
        Expert ⭐️⭐️⭐️
        February 6, 2020

        @Phil754 - got you added to the list. 

        VP of Customer Success at Forcepoint
        cmultanen
        cmultanen
        Helper ⭐️
        February 11, 2020

        Hi @dan_ahrens! Loved hearing about this feature during today’s roadmap webinar. Is it still possible to participate in the beta? We just rolled out Gainsight at our company but I know some members of our team would love to test this out (including myself).

        R
        rrichman
        Contributor ⭐️
        February 11, 2020

        I would like to sign up our team for the beta trial. We have several really strong testers.

         

        Thanks,

        Rebecca

        dan_ahrens
        dan_ahrensAuthor
        Expert ⭐️⭐️⭐️
        February 12, 2020

        Hi @cmultanen and @rrichman - please shoot me an email at dahrens at Gainsight and we’ll get you set up. 

        VP of Customer Success at Forcepoint
        S
        symariesmith
        Contributor ⭐️⭐️
        March 24, 2020

        Would it be possible for you all to only support the Outlook web app at first?  It would be amazing to have this for OWA and my team would love to test it out.  Also, where on the timeline is development of Email to Timeline for Outlook?

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