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BUG: Cannot add spaces in Comments section from Timeline (Firefox)

  • October 23, 2020
  • 5 replies
  • 124 views

Ester.Memoli
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Hi everyone,

a colleague reported that he cannot add spaces between words when commenting a CTA in timeline. (in the section highlighted below) while he can add the comment normally if he opens the CTA. He uses Firefox as browser. I don’t have the same issue as I use Chrome, but tested in Firefox I can confirm his finding. It’s a bug, can you please verify it? Thanks

 

Best answer by anton_vinny

Thanks for flagging this Ester, it looks like a bug. It works well when you have any of the formatting option selected, like italics or bold.
Will share it with the concerned team to get it fixed.

5 replies

anton_vinny
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  • Gainsight Employee ⭐️
  • Answer
  • October 26, 2020

Thanks for flagging this Ester, it looks like a bug. It works well when you have any of the formatting option selected, like italics or bold.
Will share it with the concerned team to get it fixed.


Ester.Memoli
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  • Author
  • Helper ⭐️
  • October 26, 2020

Thanks for your prompt reply, Anton.

 

Have a nice day!


  • Contributor ⭐️
  • November 13, 2020

Hi there,

Just wanted to flag that this bug still exists for Firefox browser, including when itallics and bold are applied.

I have to go back and enter spaces after finishing typing.

Thanks!


cmultanen
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  • Helper ⭐️
  • November 16, 2020

Hi there,

Some of our users are still experiencing this issue on Firefox. Has this been fixed? 


venkatesh
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  • Gainsight Employee ⭐️
  • December 8, 2020

Hi Ester,

We have internally identified this and also received few feedback points with respect to new timeline UI. Currently our Dev Team is working on these changes, we will ship altogether at once in Jan’21. Till then we would recommend to use Chrome browser as an alternative.