Bulk updates in Gainsight Timeline in near future?
+5Hi Ankur,
There are some existing related posts, such as this one about using rules to load to Timeline, or this one about syncing between SFDC and Timeline. If you have a different method in mind, please feel free to share more details. I don't have an eta on either of those items, but as you can see, they're popular ideas among the Community.
+5
+1
I am assuming that you want to post the same content for multiple customers? Would it work if a single activity is linked to multiple accounts say you had a webinar and want to attach the webinar notes to all the customers who attended it. OR would you want to duplicate the content for each customer?
This is a needed feature. In our current use case we are doing an account leveling campaign where we are reassigning 100+ accounts and I would like to note, but in greater detail, “accounts transitioned as a part of “x” initiative effective xx/xx/xx.”
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