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kiersti_felska
kiersti_felska
Contributor ⭐️⭐️⭐️
July 17, 2015
Question

C360 Account Fields

  • July 17, 2015
  • 2 replies
  • 100 views
I know i can pull this into the attributes but it does not allow you to edit and it also does not allow modification to the layout of the section.  So I am looking for a way to pull some text based account level fields into the 360 view that will allow the CSM to see what is housed in the field but also edit if required. Any ideas on how to make this possible?

    2 replies

    kristin_f3c469
    kristin_f3c469
    Contributor ⭐️⭐️⭐️⭐️⭐️
    July 17, 2015
    We need this too! Our AMs want access to the Account Notes field that is on the Account Page. Can it be added to a new section on the C360?

    Kristin
    sidhu
    Gainsight Employee ⭐️
    sidhu
    Gainsight Employee ⭐️
    July 20, 2015
    Currently we can only add Account attributes to CS 360 but we cannot edit. Ability to edit account attributes from within CS 360 is on our roadmap and will be added soon.

    Kristin, the following link has details on adding field from account to CS 360 https://support.gainsight.com/hc/en-us/articles/205360077-C360-Configure-Attributes-Section
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