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Question

Can still create Alerts from NPS tab > Detailed Responses

  • September 25, 2015
  • 1 reply
  • 35 views

lila_meyer
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On the NPS tab > By Survey > Detailed Response table > under the 3 orange dots, users can select Create Alert. 



Shouldn't this be removed or switched to create CTA? This is one of at least two places tied to Surveys where users can create Alerts. The other is in Surveys > Set CTAs. 

1 reply

sidhu
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  • Gainsight Employee ⭐️
  • September 26, 2015
Yes, this feature and the entire Alerts/Retention functionality should be removed.