We are building some email chains with Advanced Outreach using CSV files to import recipients.
While the Open and Click stats are visible in the AO UI, I cannot find them in the email log object.
Is it possible to draw these stats in a report? If so, how?
Solved
Can we see stats for Advanced Outreach mailings using CSV file
Best answer by karl_rumelhart
By the way, to get details about the AO Emails (and many other) Gainsight objects, don't forget to check out the Gainsight Object Glossary.
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
Hi Diane, pleased to know you are getting benefits out of email chains in advanced outreach. While the data for your emails is reportable from the email logs collection, you might want to look at a AO specific collection named 'AO emails' while using the reporting capabilities.
+4By the way, to get details about the AO Emails (and many other) Gainsight objects, don't forget to check out the Gainsight Object Glossary.
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
Thank you both!
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