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taylorfriss
Contributor ⭐️⭐️
May 8, 2024 4:08 PM UTC
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Can you pull User Login History from the Gainsight API?

We would like to pull User Login History or at least Last Login Date from the Gainsight API, to facilitate internal reporting. There are things in G360 that aren’t calculated how we want them to be and we would like to centralize our software adoption reporting internally. 

    matthew_lind
    matthew_lindAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    May 8, 2024 4:44 PM UTC

    Good question @taylorfriss , and welcome to the Community.

    I admittedly don’t know if you can reach the User Login History Object via the Gainsight API. However, you definitely could take this two-step approach.

    1. Create a Horizon Rule which populates the Most Recent Login Date/Time onto the Gainsight User object.
    2. Utilize the User API to fetch that datapoint, and any other User object fields you’re interested in.
    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
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    2 replies

    matthew_lind
    matthew_lindAnswer
    VIP ⭐️⭐️⭐️⭐️⭐️
    May 8, 2024 4:44 PM UTC

    Good question @taylorfriss , and welcome to the Community.

    I admittedly don’t know if you can reach the User Login History Object via the Gainsight API. However, you definitely could take this two-step approach.

    1. Create a Horizon Rule which populates the Most Recent Login Date/Time onto the Gainsight User object.
    2. Utilize the User API to fetch that datapoint, and any other User object fields you’re interested in.
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    Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
      taylorfrissAuthor
      Contributor ⭐️⭐️
      May 14, 2024 5:58 PM UTC

      Great Idea @matthew_lind - thank you!

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