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Question

change SFID in Company Object

  • September 20, 2017
  • 1 reply
  • 40 views

heather_landgraf
We have an account that recently changed SFID but Gainsight Company standard object still shows the old ID...Customer Info seems fine.  How can I modify the ID in that object?

1 reply

lakshmi_chaitanya
  • Helper ⭐️⭐️⭐️
  • September 21, 2017
Hi Heather,

You could use the rules engine action - "load to company" to update attributes in the company object.
Refer to the documentation here- https://support.gainsight.com/Product_Documentation/Rules_Engine/Admin_Configuration/Setup_Rule_Action_Types
(Search for load to company)

Thanks and Regards,
Lakshmi