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aalok_shah
aalok_shah
Contributor ⭐️
May 29, 2018 3:26 PM UTC
Solved

Clearing and Reloading Data without triggering CTAs or removing visualizations

Hi.  I am a new admin wanting to clean out the data in our gainsight platform.  How do I clear and reload data while not triggering CTAs or ruining any existing visualizations?
    lila_meyer
    lila_meyerAnswer
    Gainsight Employee ⭐️⭐️⭐️
    Jun 15, 2018 5:35 PM UTC
    Hi Aalok,

    If you still need assistance, I recommend reaching out to our Support team for guidance at support@gainsight.com

    This troubleshooting article also has some info on deleting data.
    Lila Krutel, Dir. Global Education Services
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    3 replies

    brandon_0b4157
    brandon_0b4157
    Contributor ⭐️⭐️
    May 29, 2018 4:20 PM UTC
    Hi, can you be more specific? Which data are you trying to delete? You could temporarily disable any running rules to stop them from triggering, and then create one to remove the data you want.
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    aalok_shah
    aalok_shahAuthor
    Contributor ⭐️
    May 30, 2018 3:03 PM UTC
    Hi,

    Thanks for your response.  we have various daily jobs to populate objects via the s3 connector, and there are problems with duplicated data.  I want to clear the object and reload data to remove all duplicated data.  
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    lila_meyer
    lila_meyerAnswer
    Gainsight Employee ⭐️⭐️⭐️
    Jun 15, 2018 5:35 PM UTC
    Hi Aalok,

    If you still need assistance, I recommend reaching out to our Support team for guidance at support@gainsight.com

    This troubleshooting article also has some info on deleting data.
    Translate
    Lila Krutel, Dir. Global Education Services
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