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Question

Click to Call Controls Covering Timeline Log Button

  • November 28, 2018
  • 5 replies
  • 65 views

tanya_strauss
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When Click to Call is enabled, its control panel covers the Timeline logging buttons. My client is struggling with this - is it possible to relocate the C2C box?



5 replies

kommu_gopi
  • Contributor ⭐️⭐️⭐️
  • November 28, 2018
Activity composer can be dragged/moved horizontally (keep the mouse on composer header --> hold it --> drag left)


venkatesh
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  • Gainsight Employee ⭐️
  • November 28, 2018
We can drag or maximise the composer and log the activity


tanya_strauss
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  • Author
  • Contributor ⭐️⭐️⭐️
  • November 28, 2018
I've tried moving the composer but I'm unable to drag it. Maximizing the timeline activity window adds another click step. Can we see about finding another home for the C2C composer?


venkatesh
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  • Gainsight Employee ⭐️
  • November 29, 2018
I am able to drag the activity composer seamlessly. Try dragging at activity composer header.


sai_ram
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  • Expert ⭐️⭐️
  • April 24, 2019
@tanya_strauss I recently started going through all of the unanswered  or unresolved problems and questions here. Was checking to see if this  has been resolved or if it is an ongoing issue?