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heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
Aug 10, 2016 6:58 PM UTC
Solved

Closed Success Plans

When you move the status of the Success Plan to Closed, it appears that the links to view the task in SFDC no longer work. With account transitions, it would be great for the new CSM to easily click to get to the additional details of a task that was synced to SF on a closed plan.
Gainsight Employee ⭐️
Jul 10, 2017 8:42 PM UTC
Hi Heather,

This issue has been Fixed as part of Summer release(will be available in Sept 1st week).

Regards,
Hitesh

2 replies

Gainsight Employee ⭐️
Jul 10, 2017 8:42 PM UTC
Hi Heather,

This issue has been Fixed as part of Summer release(will be available in Sept 1st week).

Regards,
Hitesh
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heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
Jul 10, 2017 8:46 PM UTC
Great!  Thanks, Hitesh!
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