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Company Intelligence Query

  • December 8, 2020
  • 2 replies
  • 81 views

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Hi Team,

This is regarding the company Intelligence. Currently we can see some times we are receiving more than 1 article for a signal . Which is good  and relevant signal, having more than 1 article but it is unnecessary to show more than one article. Do we have any plans to restrict them to 1 ?

Best answer by rahul_prayakarao

@sandeepchidiri and @tal_admon_9b89b4 thanks for highlighting it. We have improved our algorithm to share any news from only one source irrespective of how many sources the news is featured in. This should reflect in the notifications right away.

Please note that if more than one customer is configured with the same domain name, then you will still receive the same news more than once. We will not be able to handle it from our end.

 

2 replies

tal_admon_9b89b4
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  • Contributor ⭐️⭐️⭐️
  • December 9, 2020

Thanks Sandeep.

It will be great to have only one article based on some prioritization of news-sources (configurable by the customer)


rahul_prayakarao
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  • Gainsight Employee ⭐️
  • Answer
  • December 17, 2020

@sandeepchidiri and @tal_admon_9b89b4 thanks for highlighting it. We have improved our algorithm to share any news from only one source irrespective of how many sources the news is featured in. This should reflect in the notifications right away.

Please note that if more than one customer is configured with the same domain name, then you will still receive the same news more than once. We will not be able to handle it from our end.