When i checked the activity in Journey orchastrator program, i can see only 10 particpents are responded for the survey but the completed participents count is showing as 200.
How this is possible?
Solved
Completed Participants counts is higher than survey response count in Survey JO Program
Best answer by diane_morneau
Hi Rajeev
The number of completed participants are those who have reached an End Outreach step on your program. If the period specified in the Conditional Wait (The recipient's response to survey will not be considered period) has expired, then all the survey recipients have moved on to the next step and potentially to the End of Outreach.
Take a look at the snap shot view or the participant's activity log.
The number of completed participants are those who have reached an End Outreach step on your program. If the period specified in the Conditional Wait (The recipient's response to survey will not be considered period) has expired, then all the survey recipients have moved on to the next step and potentially to the End of Outreach.
Take a look at the snap shot view or the participant's activity log.
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