When i checked the activity in Journey orchastrator program, i can see only 10 particpents are responded for the survey but the completed participents count is showing as 200.
How this is possible?
Page 1 / 1
Hi Rajeev
The number of completed participants are those who have reached an End Outreach step on your program. If the period specified in the Conditional Wait (The recipient's response to survey will not be considered period) has expired, then all the survey recipients have moved on to the next step and potentially to the End of Outreach.
Take a look at the snap shot view or the participant's activity log.
The number of completed participants are those who have reached an End Outreach step on your program. If the period specified in the Conditional Wait (The recipient's response to survey will not be considered period) has expired, then all the survey recipients have moved on to the next step and potentially to the End of Outreach.
Take a look at the snap shot view or the participant's activity log.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.