Hi there-
I'm trying to figure out the best way to build a report. The report would be emails sent from a variety of programs we've built. The report would show the details of the email (account name, contact name, sent time) with some ownership fields from Salesforce.
Email logs doesn't have the SF data avaliable. Is there an easy way to do this?
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Hey Justin -
The Email Logs object allows for Scheme edits. I recommend you edit the Account Id field and do a lookup to the Gainsight Company Object. Try that and let me know if you have any questions? Thanks.
Tim
The Email Logs object allows for Scheme edits. I recommend you edit the Account Id field and do a lookup to the Gainsight Company Object. Try that and let me know if you have any questions? Thanks.
Tim
Hey Justin,
I'd recommend checking out the "AO Emails" object. It contains more detailed email information specific to programs that also looks up to the object containing program information(AO Advanced Outreach).
It also has a lookup to AO Participant object from which you can pull the sender address as well as a lookup to Company where you can populate SF data through Gainsight Connect.
I'd recommend checking out the "AO Emails" object. It contains more detailed email information specific to programs that also looks up to the object containing program information(AO Advanced Outreach).
It also has a lookup to AO Participant object from which you can pull the sender address as well as a lookup to Company where you can populate SF data through Gainsight Connect.
Thanks for that answer Alex. It worked for me.
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