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CTA Config: Provide a "none" option in Open/Close Milestone mapping

  • March 28, 2019
  • 4 replies
  • 51 views
darkknight
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I want to set the Open and Close Milestone mapping on CTA configuration to none or null, because we do our own milestone mapping via rules.

I cannot do that manually so I had to call support to ask them to do it. THis should be an available option to admins.



Best answer by aditya_marla

Hi Jeff,

Thanks a lot for sharing this. In NXT we have moved over milestones to timeline. Hence this configuration is not available in NXT. 

Jeff Kirkpatrick
jaw

4 replies

darkknight
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  • darkknight
  • Author
  • Expert ⭐️
  • March 28, 2019
Didn't realize there was alreay a post for this. https://community.gainsight.com/conversations/clear-milestone-mapping-5bc73e19e4b04588aaf86b6c

@sai_ram_pulluri can you merge these two?

Jeff Kirkpatrick
lila_meyer
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  • lila_meyer
  • Gainsight Employee ⭐️⭐️⭐️
  • April 11, 2019
We should have the merge post functionality in the next month...

Lila Krutel, Dir. Global Education Services
sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • November 25, 2019

Converting this to idea. Since this is not in our product backlog adding this to backlog.  

aditya_marla
  • aditya_marla
  • Helper ⭐️⭐️⭐️
  • Answer
  • December 2, 2019

Hi Jeff,

Thanks a lot for sharing this. In NXT we have moved over milestones to timeline. Hence this configuration is not available in NXT. 

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