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chloe_poon
chloe_poon
Contributor ⭐️⭐️
September 1, 2016
Question

CTAs not Resolved On-Time

  • September 1, 2016
  • 1 reply
  • 30 views
How do I create a report that shows the percentage of CTAs being resolved on time vs resolved past due date by CSM?  

    1 reply

    manu_mittal
    Gainsight Employee ⭐️
    manu_mittal
    Gainsight Employee ⭐️
    September 2, 2016
    Hi Chloe,

    You should be able to build this report on the Calls to Action object, like so:

              



    You can also customize the colors now using the new color configuration feature we released this month:

              



    Thanks,
    Manu
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