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Question

CTAs not Resolved On-Time

  • September 1, 2016
  • 1 reply
  • 25 views

chloe_poon
How do I create a report that shows the percentage of CTAs being resolved on time vs resolved past due date by CSM?  

1 reply

manu_mittal
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  • Gainsight Employee ⭐️
  • September 2, 2016
Hi Chloe,

You should be able to build this report on the Calls to Action object, like so:

          



You can also customize the colors now using the new color configuration feature we released this month:

          



Thanks,
Manu