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chloe_poon
Contributor ⭐️⭐️
Sep 1, 2016 10:27 PM UTC
Question

CTAs not Resolved On-Time

How do I create a report that shows the percentage of CTAs being resolved on time vs resolved past due date by CSM?  

1 reply

manu_mittal
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Sep 2, 2016 2:45 AM UTC
Hi Chloe,

You should be able to build this report on the Calls to Action object, like so:

          



You can also customize the colors now using the new color configuration feature we released this month:

          



Thanks,
Manu
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