Custom formatting or templates (HTML/CSS, etc.) for surveys?

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We'd like to create a seamless experience for our clients by maintaining and consistent look and feel (more than just a logo) across all communications - including surveys. Is it possible to apply custom HTML/CSS coding to an email template to ensure our brand is delivered consistently across all touch-points?

surveys

marie

Gainsight Employee ⭐️⭐️

Hi Ryan, it is possible to use custom HTML/CSS in CoPilot. Here's a link to some documentation: https://support.gainsight.com/hc/en-us/articles/207090407-CoPilot-Email-Coding-Guidelines

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ryan_andrewAuthor

Contributor ⭐️⭐️

This is useful for email templates. But how about Survey templates? Can survey forms themselves be customized beyond basic color and logo modifications?

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