We would like to enable our CSMs to add some custom fields on their profile, ie title, links, etc. to be then used as tokens in email templates. Is there a way to customize what fields are displayed/edited on the user profile in Gainsight CS (not Community)?
As an admin I can edit the user profile and add the custom info manually but obviously I do not want to grant the same user access to all CSMs.
The only workaround I found is a report out of a new low volume custom object where the fields are editable. I’d have to duplicate the user object more or less to achieve this.
Best answer by matthew_lind
View original
