Helper ⭐️

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Dashboard is showing "Group" for scorecard column heading

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I’m having trouble getting our dashboard to show correctly.

On the dashboard it is showing the column with the word “Group:” before the group measure. On the source report, the Field display name does not have this and it’s making the dashboard hard to read since it’s adding extra characters at the beginning. Does anyone know a workaround?

Source report showing Field display name.

jean.naironAnswer

Expert ⭐️

Hi @Robert_DeLaO,

That’s unfortunately something that’s hard-coded in Gainsight. Measures always show just the measure name and groups show the “Group: “ appended at the front of the group name. There’s unfortunately no way to change this that I am aware of.

Hope this helps to clarify things.

Jean

jean.naironAnswer

Expert ⭐️

Hi @Robert_DeLaO,

That’s unfortunately something that’s hard-coded in Gainsight. Measures always show just the measure name and groups show the “Group: “ appended at the front of the group name. There’s unfortunately no way to change this that I am aware of.

Hope this helps to clarify things.

Jean

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Jean

gunjanm

Expert ⭐️

@Robert_DeLaO @jean.nairon is right, it’s an inherent feature for the Scorecard Fact objects in the mass edit formats. Have you tried to use the standard format?

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Gunjan

phani_kumar

Gainsight Employee ⭐️⭐️

Hi.

In the Report builder itself, we can see the “Group” appended to the field name.

Screenshot:

Thanks.

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Robert_DeLaOAuthor

Helper ⭐️

Thanks all. Although not ideal at least I can provide that feedback to our leadership.

Robert

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