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kristin_f3c469
Contributor ⭐️⭐️⭐️⭐️⭐️
June 6, 2016
Question

Data Anomalies Page

  • June 6, 2016
  • 4 replies
  • 118 views
In V5.0, the layout of the Data Anomalies page should be reviewed. The height of the table with the "Accounts with no CustomerInfo field value" is to short.

    4 replies

    sidhu
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    June 7, 2016
    Thanks for pointing this out Kristin. 

    We will fix this. 
    kevin_ly
    Helper ⭐️
    January 6, 2017
    Hi Sidhu,

    I may add that for our account merging section we should have more details such as customer stage and other attributes would be helpful to know which one to merge or delete.

    Kevin
    kirk_hunt
    Contributor ⭐️
    July 19, 2017
    This is the first time I have been to the Data Anomalies page. Has anyone ever had problems with accounts/contacts after fixing or merging the CustomerInfo field?
    kevin_ly
    Helper ⭐️
    July 21, 2017
    Hey Kirk, 

    Data Anomalies happen from Account Merging in SFDC. SFDC does a good job merging all data in GS where a Account Lookup Exists. Fixing Data Anomalies is only to eliminate the Customer info Record or Update an Account record with no Customer Info Lookup when that Account is in GS.