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Question

Data Anomalies Page

  • June 6, 2016
  • 4 replies
  • 93 views

kristin_f3c469
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In V5.0, the layout of the Data Anomalies page should be reviewed. The height of the table with the "Accounts with no CustomerInfo field value" is to short.

4 replies

sidhu
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  • Gainsight Employee ⭐️
  • June 7, 2016
Thanks for pointing this out Kristin. 

We will fix this. 

kevin_ly
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  • Helper ⭐️
  • January 6, 2017
Hi Sidhu,

I may add that for our account merging section we should have more details such as customer stage and other attributes would be helpful to know which one to merge or delete.

Kevin

kirk_hunt
  • Contributor ⭐️
  • July 19, 2017
This is the first time I have been to the Data Anomalies page. Has anyone ever had problems with accounts/contacts after fixing or merging the CustomerInfo field?

kevin_ly
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  • Helper ⭐️
  • July 21, 2017
Hey Kirk, 

Data Anomalies happen from Account Merging in SFDC. SFDC does a good job merging all data in GS where a Account Lookup Exists. Fixing Data Anomalies is only to eliminate the Customer info Record or Update an Account record with no Customer Info Lookup when that Account is in GS.